Refund policy :
We have 7 day return policy, which means you have 7 days after receiving your item to request with genuine reason.
Must:
To be eligible for a return
- your item must be in the same condition that you received it
- unworn , unused and in original shape
- with tags and in its original packaging.
- You’ll also need the receipt or proof of purchase.
- In case of damage notify your complaint with in 24 hours
- In case of wrong item notify your complaint with in 48 hours
To start a return, you can contact us at versacepakistanofficial@gmail.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. - Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at versacepakistanofficial@gmail.com
Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. In case of damage must notify your complain with in 24 hours after delivery otherwise damage complaint won’t be accepted
In case of wrong item please notify your complaint with in 48 hours.
Refunds:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Shipping policy:
We offer shipping across the country! Our normal dispatch time is 1-2 business days & delivery time is 3 to 5 working days.
However, if we experience a sudden surge in orders, then shipments may be delayed by another couple of days. We appreciate your patience during this time.
Please feel free to contact us
Email Contact: versacepakistanofficial@gmail.com
Whatsapp Contact:
0355-8219232
No calls will be entertained